See documentation for Remote & Online Teaching, Collaboration

LCSEE Systems provides tech support for general IT needs as well as online teaching and collaboration tools. Whether it's for a course, your research group, a committee, or administrative function, these tools should help keep you covered.

These tools can also be quite effective in the case of inclement weather, family emergencies, University closures, or during travel. Contact us for additional information.

Mediasite

Important Note for Fall 2020: We are migrating to new Cloud Mediasite Servers. If you have not yet used Mediasite to create or upload presentations, do not use the LCSEE MyMediasite Portal. New users should use the WVU Cloud MyMediasite Portal.

Current LCSEE Mediasite users should create new presentations on the WVU MyMediasite Cloud portal. Presentations on the legacy LCSEE Mediasite instance will be migrated in the coming months. You can still link manually link to those presentations and they will play.

Current Desktop Recorder/Mosaic app users MUST re-register their apps before creating and uploading new presentations. How do I re-register my the Desktop Recorder/Mosaic for MyMediasite Cloud?

Tips:
  • You may also want to have students generate and share their own presentations using the MDR, or upload recordings from their mobile devices to share with you about projects, assignments, demonstrations, etc.  Send LCSEE Systems your class roster with MiX email addresses to enable your students’ access to the MyMediasite Portal & MDR.

  • Researchers may also find it useful to create, upload, and share presentations. Provide Marc with MiX email addresses of your researchers for access.

Submit a Media Capture support request in the LCSEE Systems Service Center

Remote Tech Support

  • While not everything can be done remotely, LCSEE Systems techs can use Zoom to perform many tasks with you via screen sharing/remote access sessions to help you with requests. Let a tech know if you’d like a remote support session when you Contact the Help Desk.

Microsoft Teams

  • If you haven’t tried Microsoft Teams yet, check it out. It’s very useful for online collaboration for anything from committees, working groups, research collaboration, and more. It includes video and audio communication tools. Launch Teams from the Office365 app parade at http://office365.wvu.edu

eCampus Collaborate Ultra

If you’d like to preserve your Collaborate session for re-use in the future or for other sections, remember to record the session. After you’ve downloaded the recording to your PC, add it to your MyMediasite Portal as an upload and then check out How do I link to a presentation in my eCampus course? Or you can share more broadly via the share link.

 Zoom

  • Zoom is permitted for instructors to use to meet with students - however, Collaborate and/or Collaborate Ultra via eCampus should be your primary solution. Zoom will be integrated into eCampus, so look for the buttons and settings to integration sessions into your course content.

  • Students may use http://wvu.zoom.us to host sessions when collaborating as well.

  • Don't use personal Zoom accounts. Sign-up for a WVU-Zoom account at http://wvu.zoom.us to get the benefits and security of WVU's Zoom subscription.

  • If students are identifiable in a recording, do not share or re-use that recording with anyone other than those enrolled in that section of the course.

If you’d like to preserve your Zoom session for re-use in the future or for other sections, remember to record the session. After you’ve downloaded the recording to your PC, add it to your MyMediasite Portal as an upload and then check out How do I link to a presentation in my eCampus course? Or you can share more broadly via the share link.

G Suite

All WVU students and faculty have access to G Suite, Google’s suite of apps that includes MiX Gmail. Login to MiX then browse the Apps in the app parade icon with 9 dots in the upper right of the page.

  • Chat is an option for text-based chat with audio and video sessions. Rooms can be created to host groups of people.

  • Drive is for storing files in the cloud, settings permissions, and sharing.

  • Classroom is an app to manage assignments, communication, etc. Note that eCampus (and SOLE for HSC) is the official Learning Management System of WVU and should be used first, especially for grades.

Additional Resources