LCSEE Systems Help Desk

Find answers by searching the Knowledge Base or browsing topics below.

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Contact the Help Desk

Request assistance and submit a ticket to the LCSEE Systems Help Desk, or find the right ITS service to contact.

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Media Capture

Mediasite, screen recording, video sharing, and other information on Media Capture

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Printing

Printer access, printing from Shell Servers, quotas, and other information on Printing

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Login / Email

Information about WVU login and email services

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Shell Servers

Information on LCSEE’s Shell Servers

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Ubuntu Linux and LOUD

Information about the LCSEE Optimized Ubuntu Distribution.

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Students

Information on course-specific software, Senior Design, and other topics relevant to LCSEE students.

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Network

Network access, file storage, and other network-related information.

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Windows / macOS

Information and resources about Microsoft Windows and Apple macOS

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Computing Lab Facilities

Information on AERB labs, resources, and facilities.

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Microsoft Imagine

Microsoft Imagine puts professional developer tools, software, and services in the hands of faculty and students with low-cost subscriptions from Microsoft. Students receive developer tools from Microsoft Imagine at no cost – everything needed to create apps, games and websites – so they can chase their dreams, create the next big breakthrough in technology, or get a head start on their career.

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Miscellaneous

Information on IRC, Senior Design, and other Miscellaneous topics

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Remote IT & Online Teaching, Collaboration

See documentation for Remote & Online Teaching, Collaboration

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Faculty and Staff Support Overview

See documentation for Faculty and Staff

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Student Support Overview

See documentation for Students

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