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LCSEE Systems Help Desk

Find answers by searching the Knowledge Base or browsing topics below.

Support Overview

Student Support Overview

See documentation for Students

Faculty and Staff Support Overview

See documentation for Faculty and Staff

Remote IT & Online Teaching, Collaboration

See documentation for Remote & Online Teaching, Collaboration

Browse Topics

Contact the Help Desk

Request assistance and submit a ticket to the LCSEE Systems Help Desk, or find the right ITS service to contact.

Media Capture

Mediasite, screen recording, video sharing, and other information on Media Capture

Printing

Printer access, printing from Shell Servers, quotas, and other information on Printing

Conference Rooms & Video Conferencing

LCSEE Systems provides assistance with Zoom, Teams, and Collaborate Ultra. For help with these applications on your desktop or laptop PC, please contact our help desk.

Login / Email

Information about WVU login and email services

Ubuntu Linux and LOUD

Information about the LCSEE Optimized Ubuntu Distribution.

Students

Information on course-specific software, Senior Design, and other topics relevant to LCSEE students.

Network

Network access, file storage, and other network-related information.

Windows / macOS

Information and resources about Microsoft Windows and Apple macOS

Computing Lab Facilities

Information on AERB labs, resources, and facilities.

Microsoft Azure Dev Tools for Teaching

Azure Dev Tools for Teaching (previously known as Microsoft Imagine Standard and Premium) is a subscription-based offering for accredited schools and departments providing access to tools commonly used in science, technology, engineering, and math (STEM) programs. It provides professional developer and designer tools, software, and services from Microsoft to your faculty and students.

Miscellaneous

Information on IRC, Senior Design, and other Miscellaneous topics

Remote IT & Online Teaching, Collaboration

See documentation for Remote & Online Teaching, Collaboration

Faculty and Staff Support Overview

See documentation for Faculty and Staff

Student Support Overview

See documentation for Students

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